Updated October 16, 2026
Welcome to HeyyThere!
If you are reading this, you are probably wondering about the use of your personal data. This document will get a little long, so to save you some time and effort, here is the quick, user-friendly and digestible version of it.
We are consumers too and we hate it when companies abuse and sell our data. Therefore, we give you our word that we will do our best effort to protect your privacy and only use the data that is necessary to give you a good experience on the app HeyyThere.
We also want to be completely transparent about the data that we use. Here is a summary, we hope you enjoy the clarity:
For any question about your data, or to request access to the data related to your account, please contact us securely through the HeyyThere App. This for everyone's protection.
You may delete your account and the entirety of your data in the settings, inside the app, at any time.
We will only use the data needed to let you manage your account like on every other app, and to deliver the services and features that make using HeyyThere so fun!
You may edit, delete and request a copy of all your data at any moment, as long as this does not expose other users' privacy.
We are committed to protecting the privacy of the personal information you provide to us when using HeyyThere and we value your privacy. That's why we have created this document (the “Privacy Policy”). It applies to all Users of the Platform.
Finally, here are some commitments: we do not use your data to target you with ads and we will never sell your data.
We invite you to carefully read our Privacy Policy and to contact us for any question about the collection and processing of your Personal Data at the following e-mail address: heyy / at / heyythere.com.
Please note that the Privacy Policy is an integral part of the General Terms of Use and that the definitions set forth therein are applicable to this document.
The Privacy Policy details the Personal Data collected and processed when using our Application, the purposes for which Users' Personal Data is processed, how HeyyThere uses it, and the features offered to allow Users to access and update their Personal Data.
Personal Data is defined as any information relating to a natural person who can be identified, directly or indirectly. It is for example: the name, first name, email and postal address of a physical person, their image on a photograph or a video, an IP address, a location data, etc.
By accepting the Terms of Use, you confirm that you have read and accept without limitation or qualification this Privacy Policy, which forms an integral part of the Terms of Use. In case of disagreement with one or more of its conditions, or updates in the Terms of Use, the User is free to no longer use our services at any moment.
This Privacy Policy may change, but any reduction in your rights will not be enforced without your consent. HeyyThere will publish the updated Privacy Policy on the Application and at heyythere.com/privacy and will display the new Terms of Use to the Users in the Application. The Privacy Policy is always easily accessible at that address or from your User Account settings.
HeyyThere collects two types of data.
We want you to be in control of your information. You can access and edit most of your basic account information right in our apps. You can also request to obtain a copy of your information at any moment. Because your privacy is important to us, we will ask you to verify your identity or provide additional information before we let you access or update information that is not directly manageable through your account. We may also reject your request to access or update your personal information for a number of reasons, including, for example, if the request risks the privacy of other users or is unlawful.
If for some reason you ever want to completely delete all records of your account and activity, please send a request by email. Because your privacy is important to us, we will ask you to verify your identity or provide additional information before we delete your personal information. We may also reject your request to delete your personal information for a number of reasons, including, for example, if the request risks the privacy of other users or is unlawful.
This clause is only valid and legally binding if you are a party to the HeyyThere Terms of Service. This clause regarding U.S. users, including California and Virginia residents, applies to Personal Information (as defined in applicable regulations) provided to HeyyThere by the User.
In light of the California Consumer Privacy Protection Act of 2018 (“CCPA”), we are providing this information to you as a service provider required to process your Personal Information (as defined in the applicable law), to confirm that we have adequate contractual terms in place. The term “applicable law” refers to all laws, regulations, standards, regulatory guidance and self-regulatory guidelines that may apply in relation to the management of your Data. Applicable laws include, but are not limited to, the California Consumer Privacy Protection Act (Cal. Civ. Code §1798.100 - 1798.199), or the Virginia Consumer Data Protection Act (SB 1392).
As a service provider, we will collect, hold, use, disclose and process your personal information only to fulfill our obligations to you under our agreement, for operational purposes previously stated in this Policy, to the exclusion of any other purpose. We will not sell your personal information or disclose your personal information for commercial purposes.
We certify that we understand and comply with the restrictions and obligations set forth in Cal. Civ. Code § 1798.140(w)(2) as well as Va. SB 1392. In the event of any inconsistency or conflict between the terms and conditions of this clause and the TOS or Privacy Policy, the TOS or Privacy Policy shall govern with respect to Data of individuals in the European Economic Area.
If you have any questions about the CCPA or other U.S. regulations at HeyyThere or to exercise your rights under them, you may contact us.
We may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live. Where applicable, we use standard contractual clauses and/or other mechanisms approved by the European Commission to maintain a level of protection for your Personal Data equivalent to that guaranteed by the GDPR.
Users in the European Economic Area (EEA) and the United Kingdom (UK) have certain privacy rights as specified under EU and UK law, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Our Privacy Principles and the privacy controls we offer to all users are in line with these laws. This notice makes sure we cover the EEA and UK-specific requirements. For example, all users can request a copy of their data, request deletion, and control their privacy settings in the app.
If you are a user in the European Economic Area or the UK, you should know that HeyyThere is the controller of your personal information.
You can exercise your rights of access, deletion, correction and portability as described in the “Control Over Your Information” section of this Privacy Policy.
Your country only allows us to use your personal information when certain conditions apply. These conditions are called “legal bases” and the uses are described in the section “Details on the Personal Data Collected and Processed”. We process the above-described Data in accordance with the requirements of the GDPR for various purposes on the following bases.
Contract performance, where the processing enables HeyyThere to provide the Services as described in the Terms of Service. This includes:
Our legitimate interests, where the processing allows us to provide you with an efficient and dynamic Platform. This includes:
Compliance with our legal obligations, where the processing of Data is aimed at preventing and combating abusive, fraudulent and illegal activities.
Consent: in some cases we will ask for consent to use your information for specific purposes. If we do, we will make sure you can revoke your consent in our services or through your device permissions. Even if we are not relying on consent to use your information, we may ask you for permission to access data like contacts and location.
When you connect to the Platform, information relating to your browsing is likely to be recorded in “Cookies” files installed on your terminal, according to the choices you may have expressed concerning cookies and which can be modified at any time. These cookies allow personalized navigation and are also used for analytical purposes (audience measurement). We do not systematically use Cookies on our services. The existence of cookies and their purpose(s) will be indicated to you when you connect to the Platform, by the presence of an information banner placed at the bottom or top of the home page. The deposit and reading of cookies on your terminal generally requires your prior consent, which, if applicable, is obtained by clicking on “I accept”. The consent given for the use of cookies is valid for 13 months. After this period we will ask you to renew your agreement.
In case of refusal of cookies, objection to those stored by default, or deletion of the cookies, the User is informed that they can no longer benefit from a number of features that are nevertheless necessary to navigate in some areas of the Platform. Where appropriate, HeyyThere disclaims any responsibility for the consequences related to the degraded operation of its Services resulting from the inability of HeyyThere to record or view the cookies necessary for the proper functioning of the Platform and that you have refused or deleted.
Finally, it is important to distinguish the cookies issued on the Platform from those issued by third parties. In this respect, we inform you that cookies may be placed from time to time on certain pages of the Platform by third parties (advertisers or others). Please be aware that HeyyThere has no control over the use of cookies by third parties.
HeyyThere may use the following cookies and trackers. On the Application:
On the website www.heyythere.com: cookies analyzing your use of the website to generate statistical reports, without identifying you (Google Analytics).
We may be required to use your personal information to comply with the law, like when we respond to valid legal process or need to take action to protect our users. Our policy is to notify Users who are directly concerned when we receive legal process seeking their account information, with some exceptions.
You have the right to object to our use of your information. With many types of data, we have provided you with the ability to simply delete it if you don't want us processing it anymore. For other types of data, we have given you the ability to stop the use of your data by disabling the feature altogether. You can do these things in the app. If there are other types of information you don't agree with us processing, you can contact us at heyy / at / heyythere.com.
We implement technical and organizational measures, such as encryption of Data or restriction of access to authorized personnel, to ensure that your Personal Data is processed securely in accordance with the Privacy Policy. However, the transmission of information via the Internet involves irreducible risks that do not allow us to guarantee perfect security of the information transmitted via the Platform. Consequently, any transmission of Personal Data is made at your own risk.
You have certain rights regarding your Personal Data, as follows:
Our services are not intended for, and we don't direct them to, anyone under 13. That's why we do not knowingly collect personal information from anyone under 13. In addition, we may limit how we collect, use, and store some of the information of EEA and UK users between 13 and 16. In some cases, this means we will be unable to provide certain functionality to these users. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
We may change this Privacy Policy from time to time. But when we do, we'll let you know one way or another. Sometimes, we'll let you know by revising the date at the top of the Privacy Policy that's available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our website's homepage or providing you with an in-app notification).